I recently read a million reviews on this site before deciding on the Comfortaire brand mattresses. I called Richard at Nationwide Mattress and he walked me through the differences in the beds. I eventually chose the Celesta Premium in a King. He had ...

I just placed my order for the Comfortaire California King Cerulean, and I can honestly say that I have never had such GREAT customer service. I had been shopping around many local stores looking for a new mattress (with little satisfaction) and decided ...

This might be the most satisfied I have every been with a store and a purchase. In my opinion... best products on the market, most professional and attentive service. Most competent and expert advice - does not push expensive products you don't need. ...

Every once in while, a situation will occur that rekindles your faith in the American Businessman. I recently purchased an air bed from Nationwide Air Mattress. When it arrived, the box was damaged.So I took it out and looked it over, and everything ...

We couldn't be happier with our Cerulean Comfortaire Eastern King mattress or with Richard at Nationwide Mattress. We had shopped around quite a bit on the internet and made a number of calls by way of inquiries. Unlike most of the vendors we ...

As my parents get older and ailments, operations, and other "discomforts" creep up, the one thing I have not been able to give them is a peaceful nights sleep. I tried everything, including a Select Comfort bed. Nothing worked. There is no worse ...

Richard (the owner) of NationwideMattress.com is one great guy selling a great bed!!!! My wife and I bought the Comfortaire Celesta bed and loved it but were having a couple of issues getting comfortable on our bed. Richard walked us through how the ...

Simply the best service of any retailer found on the web! We purchased our Comfortaire mattress with the memory foam pad several years ago from Richard. Note: Before choosing the Comfortaire or Nationwide I did a lot of research on the web. I'm all ...

Positively the best customer service I have ever dealt with! We purchased our Cerulean bed over 3 ½ yrs ago. Prior to buying we researched just about every bed—from Sleep Number to Serta. Comfortaire seemed to have what we were looking for and at the ...

Great Alternative to the "Candy Dish" Traditional Mattress Exasperation leads to finding this throwback to when companies cared about customer service for a quality product. Here's my story... hubby & I have spent over $1000 in the past 5 years on ...

All we can say is WOW...Richard D. and the support at Nationwide Mattress has been exceptional. Other companies could learn from their superior customer service. We've never ordered such an important item over the internet before but we are glad we ...

After looking at Select Comfort, liking what I saw, but disliking their policies on returns, I decided to check the Internet for comparable products. I had a king sized bed but, since I had an lovely double cannonball frame, I decided to go for more ...

I ordered the Comfortaire Celenia. Good competitive price at $1699.00. I had seen elsewhere at $1599.00 but Nationwide mattress offers a 90 day trial and Free pillows, sheet set and pad, so went with Nationwide. The mattress arrived much quicker than I ...

So, it's 11:00 at night and my husband goes to "correct" his side of the bed on our Comfortaire Cerulean mattress. (A nightly thing for an anal retentive man like him). The motor clicks, whines and dies. Husband's brilliant idea was to remove the hoses ...

I have had one of their air beds for about 2 years now. Both my wife and I love the bed. I never really thought to write anything about it in general and Nationwide Mattress in particular...until now About a week and a half ago, my wife and I were ...

I started shopping for a mattress about 4 months ago when I started a new job. I was putting a lot of time in, and waking every morning with back pain. I watched all the commercials and infomercials for the adjustable air beds and the memory foam ...

Their website could use some redesign, but it is functional. We ordered the King HP via the web on 1/29/05 and paid $1,199.00 This included 2 Hollander king pillows, mattress pad, 200ct-linens set in white. We received the pad, pillows and sheets about 2 ...

When I was a little girl, riding in a car with my mother and we pulled into a gas station, at least two attendants would dash out to check the oil, clean the windows and fill the tank for us. Unfortunately, by the time I was driving, the service had ...

Purchasing a mattress online was certainly for me a new process and I was somewhat hesitant to do so. Having dealt with a "bad back" for many year and waking up stiff every morning, and missing several days of work in Jan, Feb, and March of 2004, I knew ...

We finally decided to purchase an air mattress last summer and bid for a Select Comfort on E bay.....it was a "Scam" and I was out $1200 along with about 100 other people even though the seller was listed for over a year with 100% positive feedback and ...

Our order was placed on Sunday afternoon via the internet and we were sleeping on our GeoVista that ...

I contacted Richard at Nationwide Mattress after reading a number of reviews at Epinions about the q ...

Excellent service: answered my call on the night of Labor Day. Richard answered all my calls and t ...

I had a very positive experience with this company. I called them after 5PM Pacific and reached Mark ...

We ordered a Comfortaire mattress from Nationwide Mattress because of their competitive pricing and ...

We purchased this mattress from Nationwide a month or so ago and have had nothing but good things to ...

Ordered the bed and it arrived 2 days early! set up was a snap. pump went bad after 6 months and was replaced immediately by Richard at Nationwide. You will not be disappointed doing business with this Company!!!...

I must say that my experience with Nationwide Mattress was out of the ordinary. The level of customer service I received was outstanding and should be used as a model for other companies that wish to please their customers. My order was processed and...

I wanted to buy a Comfortaire Cerulean Hp bed, I looked at local stores and then the Internet. I found Nationwide Mattress on the Internet and called them. I talk to Richard and he answered any questions I had about the bed. We also discussed prices &...

I'm writing this review to confirm the quality service at Nationwide Mattress. I was impressed with the return policy getting my full refund back after I tried the mattress for 3 weeks. My wife was happy with the mattress but I just can't seem to find...

I ordered the Comfortaire Cerulean from Nationwide on 1-7-03. I spoke to Richard DiBenedetto who was very helpful. He explained that since it was past normal business hours he would place the order with Comfortaire the next day. He also said that all the...

called at 10:30 p.m. on 12/30/02 to confirm a question before i ordered my comfortaire online from their website phone answered on first ring by richard D and he was very polite and informative on the matress. Order was confirmed that night and I...

Ordered the Comfortaire Celenia air mattress from Nationwide Mattress.com.on 1-1-2003. I also ordered the Visco pad and Foundation cover. A representative (Richard D.) from Nationwide Mattress called the same day to inform me that the Visco Pad already...

After purchasing and spending way to much $$ on a Select Comfort bed, I decided to try a comfortaire bed. I did a lot of research as to where to buy my bed from for the best price and service. Nationwide Mattress didn't have the best price, but looked...

I HAVE NEVER MADE A LARGE PURCAHSE ON LINE BUT DON'T HAVE TIME TO GO SHOPPING TO GET THE BEST PRICE SO A COMPUTER GIVES ME TAHT OPPORTUNITY.ICALLED RICH AT NATIONWIDE MATTRESS. HE WAS HELPFUL AND ANSWERED ALL MY QUESTIONS AND CONCERNS. HIS PRICES WERE...

Service over and above, and probably the most comfortable bed I have ever had! I've just bought another for an infirm...

Thank you for handling my return with the same respect and attention as the original sale. Returning things can be very stressful, especially mail order. My shopping experience with your company was exceptional and I will pass the word on to my...

I shopped around quite a bit for a new Mattress since my Waterbed Mattress was starting to break down in its 18th year. The Response to my questions and concerns at Nationwide Mattress was just about immediate. The Value is above any other Merchant that...

I started searching for adjustable mattresses at the beginning of August. Naturally, I went to the mall to get a feel for the benefits and/or detriments of adjustable air mattresses. I really enjoyed the 5000 model, but the price was too steep....

Very professional team. Offered to include foam pad at no extra cost. Provided good pre-sales support. Shipped product on time and followed up with email. Competitive...

The search for an air bed started by first going to the mall and taking a
look at Select Comfort beds. After laying on every bed in the store I knew
which one of theirs was okay. Since I did not want to buy the first thing,
I decided to...

I began shopping for a new mattress when the waterbed I had for 15 years sprung a leak. I was leery of changing to a traditional innerspring and had heard some adverts from Select Comfort. I went to my local Select Comfort store and decided I liked the...

We purchased a Comfortaire Cerulean queen size mattress from Nationwide Mattress, after spending two days poring over reviews on different types and brands of bedding. We noticed so many positive reviews on Nationwide that we were somewhat skeptical, but decided to take the plunge. The reviews were true. This is one company that understands what customer service should be. The ordering process was very straightforward, they didn't try to talk us into a more expensive model, they answered all of our questions, and made us feel comfortable with their company and Comfortaire as well. We received the bed three days later. It took about an hour to modify our existing platform bed and assemble the mattress, and we've been enjoying a good night's sleep ever since. We highly recommend the product, and Nationwide Mattress in particular.

I wasn't sure about ordering something so big on line, even though the reviews were good. I'm so glad I did!! It came yesterday, and I couldn't believe how well made the mattress is. The adjustable base is solid and works great!The personal service is EXCELLENT!!!! Any concerns were addressed by the boss himself, I am one happy customer!!
In Yakima, WA
 

After reading many positive reviews about nationwidemattress.com, I decided they would be the best ones to buy my new mattress from.

Working with Richard was a great experience and a pleasure from beginning to end. He took care of us all along the way and made sure we had everything we needed.

My expectations were exceeded in the product and the service! I had a better experience buying online than I have ever had buying in person! That should give you an idea of how well they do.

I shopped around for quite a while before deciding on Nationwide Mattress, and I couldn't ask for for better customer service. I had a warranty issue that was resolved faster than I expected. I would definitely buy from Richard again. I received everything I ordered for the Cerulean Comfortaire Eastern King and it was delivered on time as promised. Who knew how easy it is to ship a bed in a bunch of boxes? This is how you run a business. Actually like you want to "BE" in business. Caring for your customers is key when you offer a 20 warranty. Good job, Richard!

I purchased my second Comfortaire mattress, a Nationwide Vista, about six weeks ago. My first purchase, a Cerulean, just over four years ago was such a good experience, I just had to come back to Nationwide when we needed another mattress. The first mattress is still as good as new and I expect the new one to be just as good.

I like the Nationwide Vista particularly because of the latex option. I find it cooler for sleeping, and the sleeping is great.

My experience with Nationwide has been terrific.

A year and 2 months ago we ordered the Cerenity Classic after buying 3 other types of mattresses in our search for something comfortable and affordable and not being anywhere near satisfied. One being over $1,000.00 and a best seller. What a disappointment. Richard at Nationwide was extremely helpful in guiding us to a better choice--Thank you!

We received the bed within 10 days of ordering and while unpacking it began to panick. This was not the bed we ordered but was a step up. Immediately we called Richard and he verified the mistake. To our relief he did not say to send it back but rather to keep it at no additional cost.

We love our bed, have had no problems so far and do not expect to but if we do we will call Nationwide with confidence.

This review is long overdue.

After much research I purchased a Comfortaire mattress a few years ago from Nationwide. My husband and I agree that it is the most comfortable bed we have ever owned.

What is most impressive about Nationwide is the fantastic customer service! Both Richard and Mark are extremely knowledgeable, friendly, responsive, and helpful. It's refreshing to deal with a company who knows how to treat its customers.

Ordering was easy, and delivery was quick. When I had a problem with our pump, Richard handled the issue, and I received a replacement pump very quickly. When I needed advice on a replacement foundation, Mark told me that I should buy a hollow box platform and that I shouldn't let anyone talk me into buying an expensive boxspring. I'm sure his advice saved me a lot of money.

I highly recommend Nationwide for their unmatched customer service and their great products.

I love this company! The pump on my bed was not holding air in one side, so I called Richard up. He was great! I should be getting a new pump in a few days - no charge. I just wish more companies had this great of customer service!

Extemely fast shipping which was needed since I had back surgery scheduled and needed the bed/mattress set up fast! Very attentive to questions. The adjustable beds arrived and were set up nicely within our existing king size frames (head/sides/foot). I recommend for both quality and service.

I was very suspect buying a mattress over the internet however Richard Alfano was the most helpful and courteous person I have spoken with concerning mattresses. I purchased an adjustable bed with a memory foam mattress for my 93 year old father and it was the best thing I could have done. Richard was tolerant of my ignorance and helped us choose the best solution for the situation.

I highly recommend Richard and his staff to anyone.

Bill H., Highland Village, TX

It would be great if they were more upfront that the free sheets/pillows, etc. do NOT arrive with the bed. Those who chose to order from this company because it means not having to go out and purchase new sheets wind up having to go out an purchase new sheets in order to actually be able to sleep on the bed.

THANK YOU Richard everything was great from our first phone call , to the delivery . After asking a lot of questions that Richard had all the answers to, to the bed being just I was told it would be It was ordered late on a Thursday night .It arrived 5 days later, we slept on it that night. It took about 40 minutes to put together very simple to do. We are still trying to find our sleep number have tried several different ones. thanks again Craig in Illinois

My wife and I bought the Comfortaire Celesta and I have to send this out because these guys at nationwidemattress.com are so good and their customer service so wonderful they might be the most professional ever its unbelievable. Every turn through our process of selecting and purchasing our bed Richard (owner) / Mark (salesperson) were there. They respond to emails/phone calls promptly and they actually care (rare these days) they have integrity, they are smart/knowledgeable and honest (even more rare these days) and if any problem arises they fix it fast! I am so impressed with them I wanted to share this with everyone. If you are in the market for a new bed at least look at nationwidemattress.com and at the comfortaire products. They are pretty amazing!!

Excellent service. Purchased our new Comfortaire Cerulean on Friday evening and received it and were sleeping on it Tuesday evening.

Richard D. was courteous and helpful in making a smooth deal.

As we like to say..."Holy Cannoli"!

I am a many time over internet shopping vet, and I had to pop back on Epinions to leave a prop for Richard and the crew at Nationwide Mattress. Not only did our recent order arrive well packed, precisely as ordered. We had our new bed on our front porch in ONLY THREE DAYS!! And this is in the prime Christmas shopping & shipping season too!

We love the Comfortaire, I was busily working on an assignment and my wife couldn't wait for my help in assembling it. As it turns out, she didn't need me anyway. The instructions are concise, the process logical and in less than 15 minutes she was gleefully squealing from the other room!

Oh sure, we've saved our packing materials and the boxes in the basement for our 90 day free in home trial period to expire, but I can tell you already after only one night of sleeping on our new Comfortaire...we can burn the boxes, this mattress is staying put!

Thanks Richard!

Ordered a cal.King Celesta premium for $2499.00 and it was delivered within a week. Faster than we expected. It took a couple extra weeks for the free sheets and pillows, but it was worth it. Easy ordering process and quick delivery. Even though it seems like a lot of money it's worth every penny. My wife and I both love the adjustable feature. If you're like me and getting older (50's) and your body is breaking down then you owe it to yourself to try this bed. Great bed and I would recommend it to anyone.

I purchased a Queen size Dual control Cerulean in April 2003 and it is the best mattress I have ever owned. I have had to deal with 2 issues. A leaking mattress, which was replaced FREE last year and the air pump went bad and is being replaced for FREE. I love a company that stands by their product, and when I get a bigger house with a bigger bedroom, I'm getting the king size.

I would recommend dealing with this company, on just the customer service.

PS. Get the "NASA Foam" topper, it is the best!

I just have to say this was one of the most pleasurable on-line shopping experiences I have ever had. When you look up outstanding Customer Service in the dictionary you should see David and Richard’s name. David took the time to answer all of my questions, and make suggestions as to which mattress would be best for me. Richard helped me resolve a resolve a delivery scheduling problem because of a family vacation. Our Nationwide Vista Mattress by Comfortaire was delivered exactly when I was told it would be, and has proved to be even better than I could have imagined. I have some severe back problems and was having problems sleeping. The only problem I find thus far, is that my new mattress is so comfortable that not only am I sleeping, but I’m tending to stay in bed a lot longer. Happily, I’m adjusting very well to this problem. If you want a great mattress, a great deal and a great shopping experience go to nationwidemattress.com.

I am just writing to confirm what so many others have said here. Working with Richard D. was a genuine pleasure. I had endless questions, and must have gone back and forth half a dozen times over the details of what mattress to choose. I kept expecting him to finally lose patience, but he never even came close to doing so. On the contrary, he was just as helpful and positive for the last question as the first.

I was particularly concerned about the new fire retardancy laws for California, and the chemicals that might be in all new mattresses bound for California. Richard helped me research the question, even calling Comfortaire to find out exactly what method they use to meet the requirements. It turns out they use the best, non-chemical approach -- Kevlar.

Anyway, the joy of working with them made my bed that much better.

We have had our Geo Vista mattress for 3 years. We noticed the foam topper was getting softer and softer until it became uncomfortable to sleep on. I contacted Nationwide Mattress and spoke to a customer service representative. He said he would have to check our order. That night I received an e-mail from Richard, who was actually out of the country, but still managed to find the time to help us with our problem. He said he would order a new foam topper immediately. He was as good as his word, and in a very short time we received the replacement foam topper and we were able to sleep comfortably again. Thank you Richard for the wonderful customer service.

I purchased he Cerulean mattress in November after reading all of the positive reviews and probably like everyone else had doubts. I really love the mattress but a month ago I realized the mattress was losing air. I have to admit, when I emailed Richard about the problem I thought I would never here from him, but I no sooner pressed the send button when minutes later my phone rang!!! He explained to my husband how to determine the problem and told him to call the next day. He determined it was the pump and is shipping out a new one. I have to tell you, I have never had such outstanding customer service anywhere. If you have any doubts about ordering a mattress from Richard, please do not hesitate. I would recommend him and the mattress of course to anyone considering an air mattress. I can't emphasize enough, how impressed we are with his service.

Mary & Larry Horton

I'm not going to write a lengthy story. You can read plenty of them here.

The title says it all.

I haven't experienced the professionalism, courtesy and responsiveness I received from Richard since 1970.

If you're even remotely considering purchasing a Comfortaire Bed, this is the place, and Richard is the man!

We bought a Cerenity Queen 2 months ago and placed a 2" memory form topper on it and love it. We were initially hesitant to buy a bed online. But we decided to go for it and bought it from Nationwidemattress.com. We had no problems. The buying experience was better than what we had with a local store. Staff was honest and answered all our questions promptly.

We purchased a Comfortaire Mattress through Nationwide. Truly was a good experience. We had trouble with the pump, and of course it was a weekend night. Richard took the time to call on Saturday evening, told us how to "fix" the problem for the weekend and made sure we had a new pump by the beginning of the next week. He stood behind his product. Often when purchasing over the Internet that is a big concern of mine.

Richard has just been wonderful with the customer service. Not only did a get a good night sleep but customer service after the purchase has been just excellent. The same applies to Comfortaire Corp. who along with Richard have given us excellent service years after purchase!

We will definitely continue to buy our future mattress from here and hereby recommend all to buy from Nationwide Mattress without hesitation!

These guys are great! I ordered my second mattress from them today and somehow accidently hit the order button twice. I realized this when I got two order confirmations (which I got right after placing the order). I immediately began typing an e-mail to explain the error but before I even finished it - literally less than 5 minutes after placing my order - I got a call from Nationwide asking if I had made a mistake. They immediately canceled the duplicate order. We have used Comfortaire mattresses for 7 years now and would never buy anything else...from anyone else!

I called Nationwide in 2003 to order a Comfortaire bed. Richard was our salesman. He was thorough, able to answer all our questions and professionally pleasant and easy to work with.
Would you believe the bed arrived on our front porch on the day it was to have been shipped?
We had no problem until last night when the Air Control System failed to work.
I called Nationwide today and again got Richard on the phone.
Guess what? He was just as courteous to fix our problem as he was to sell us the bed in the first place. He immediately checked our records and ordered the new pump.
It was still under warranty and our new one should be here in about a week. All we have to do is send the broken one back. That's how to run a thriving business.

I received my Celenia bed today on time as promised. Assembling the bed was fairly straight forward. The only confusion came when I unrolled the foam topper and discovered it appeared to be significantly smaller than the space it fits in. It also had some ridges from the way it had been rolled up.

It was about 8 PM California time, but I called and was quickly connected with Richard, who explained that the foam had probably simply gotten hot during shipment and would need some time to expand. He made me feel very comfortable by saying if it did not look right by tomorrow night to call back and they would replace it at no charge. So far, service here has been exceptional as noted by other posters.

I tried the bed briefly and it feels pretty good, but my wife is not very sure. We shall see what we think after a few days, and I will post again.

I couldn't be more pleased with Nationwide Mattress as a vendor. They were extremely courteous, knowledgeable, and honest. I actually ended up returning my purchased mattress, but have to say that I still would strongly recommend them as a vendor. They went above and beyond to make my experience with them a positive one.

I actually ended up dealing with Richard, who is the President of Nationwide. He was incredible to work with. Unfortunately, my wife and I just didn't care for the feel of an air mattress like we thought we would (Comfortaire has a 90 day return policy, unlike other mattresses), and when I called Richard to discuss returning it, he completely understood and made the return as easy as it could be. I will say that the mattress was the same feel as the Select Comfort brand we had tried in the stores, and quite a bit cheaper to boot. We just ended up preferring a traditional mattress.

I was leery about ordering something like this over the internet, but I can honestly recommend Nationwide as a top notch, dependable, place to buy from. They were fantastic to deal with!

To my astonishment, Richard responded to my first e-mail in less than 10 minutes. He answered my questions in a professional manner, so I ordered the Cerulean Queen. It arrived on the day he promised.
After the first night, my wife exclaimed,
"This bed is absolutely perfect. No hip pain. I can't believe it."
There is really only one standard for a good bed; how well does it conform to the contours of the body without sagging. The more it conforms, the less pressure it exerts on any particular point, and the less discomfort it creates. Only a waterbed offers a larger contact patch, but it also presents some serious shortcomings not shared by airbeds.

Have No Fear!

Nationwide Mattress gave me the best customer service, both when I bought the bed, and when I decided to return it. Richard and David at Comfortaire made the return of the bed easy. They were helpful and kept me informed. I received a full refund . . . and, to be honest, I was worried about getting a full refund because I had bought the bed "on-line". So, Have No Fear, this is an honest company that stands behind what they say.

Cindy G

Wonderful experience purchasing 2 Celenias from Richard D. Great customer service. We had a water bed that had sprung a leak, and Richard did everything possible to help expedite our order. We also placed an order for my 85 year old mother who had not slept in her bed for several years - spent her nights in a recliner because of back aches. I'm a very careful person, and I constantly research. I called Richard so many times with questions, and he was consistently friendly and helpful. When I finally go ready to order, I found it was his day off, but he very quickly called me from his home and placed my order. We had our bed in record time which was wonderful, since I'd dried the floor off, and we were sleeping on a camper mattress laid on the floor. I would recommend Richard, Nationwide, and Comfortaire to anyone, and actually, I already have.

After reading all the other reviews I can't find anything better to say than everyone else. Ditto's to everything said. Great service & products and after you buy, later down the road if you need help, Richard is there for you and he comes through. How refreshing to deal with a company that gives such great service. Thumbs way up!

My wife and I ordered a queen size comfortaire mattress from nationwide mattress last month. The shipping stated it may take a few weeks to be delivered, yet 3 days after ordering we had our bed. Once we received the bed we had a question about the warranty. I emailed the company and within hours had a response. I can not give this company enough recognition for their great customer service. My wife and I emailed the company several times with questions and comments and each time we were responded to by Richard the same day. I had researched several companies before trying this bed and this is the only company that I found was honest and straight forward. I would recommend to anyone looking for a mattress to try out nationwide mattress.com.

SHOP NO WHERE ELSE! Nationwidemattress was the only company to get back to me in a very speedily manner and I have yet to hear from other Comfortaire dealers to date. I just placed my order for a new bed. I had many many questions, I was skeptical about a SALES person calling me, So I decided to correspond via email. All my questions were answered very quickly. What I was most impressed by that fact that when explaining my situation, Richard suggested the GeoVista set along with an adjustable base, knowing he could have very easily told me to purchase the most expensive priced set they sold, but with careful consideration of my specific needs, he told me the GeoVista and the adjustable base was the best option for me. I am excited about my new bed and am awaiting it's arrival. I will post again when I try out my new bed! :) DO NOT SHOP anywhere else, NationwideMattress.com has the best customer service there is! I even got a cell phone number in case I had further questions or anything i needed once my bed arrives.

great to work with. answered all my questions. very knowledgeable outfit. if your looking for a comfortaire bed, look no further.

We have had our Box Top mattress for over a year now and love it. It has been the most comfortable sleep we have received in years. We purchased it to replace our mattress that was only 4 years old.

I called Nationwide Mattress to ask questions and was so impressed with the service and product that we purchased our mattress the next day. Richard was wonderful. I wish more companies would offer this level of customer service.

I will definitely purchase from them again and will in the near future. Thank you again for offering a quality project and excellent customer service.
Mary and Joe

We bought a Celesta Premium bed from Nationwide.com and dealt with Richard D. The whole experience has been very positive. Richard D. was helpful in making the bed selection and answered all my questions fully. He was easy to contact through the 800 number. I had done quite a bit of research about various beds prior to calling and had specific questions. He was very professional and picked up quickly that I had done my homework. His experience helped very much. Our bed arrived in just about 10 days and went together easily. We were kept well informed by email about the shipping, etc. We have been using it now for over a week and love it! Some of the aches and pains I had been having are gone. We are very pleased with the experience.

I can sum up the experience I had purchasing a Comfortaire Celenia mattress from Nationwide Mattress by simply saying, "Richard D." Richard D., helped me make the right mattress selection, and he has provided superlative customer support ever since.

After having purchased the mattress, I have called upon Richard to assist me no less than five times with various issues relating to the bed, and he has addressed my concerns with professionalism and impeccable support.

Comfortaire makes a good product, but when you combine that with the extraordinary support of Nationwide Mattress - and Richard D. in particular - you have a truly excellent combination.

My wife and I bought our mattress about 2 years ago and we absolutely love it and would recommend it to anyone. The folks at Nationwide have been very friendly and helpful. Since we are so convinced of the quality, I had my mother just purchase the cerulean with the adjustable base.

So many times we run across products that are more hype than substance...not this time! Believe the marketing and testimonials.

My husband and I bought the Celenia in January 2005 and found that the bed wasn't right for us. However, I was so impressed the level of Customer Service offered by Nationwide that I felt compelled to write a review. I have never taken the time to write a review before this one that is how satisfied I am with Nationwide. Internet deals are often a risk but Richard is operating a business that prides itself on Customer Satisfaction. When we returned our bed, we followed the instructions that were given to us and did not have any problems getting our refund check in the mail in less then a week. Impressive!!
 

The ordered item was a Comfortaire mattress set. Delivery was slow, but Nationwide followed up on the problem effectively and to my satisfaction. Order was complete, shipment was as promised and in good condition. Customer service was excellent; one of those experiences which makes you think, "Why can't I be treated like that at all businesses?"

I was so satisfied with this vendor that I sent him a follow-up email expressing my satisfaction. Do business with this company!

The people at Nationwide Mattress .com were very friendly and helpful. Calls were returned in a timely fashion and questions were answered quickly. The mattress arrived when promised and in good shape. Richard D. sold us both of our mattresses and went out of his way to make sure that we had a pleasant buying experience. I would recommend this store to anyone who wants a great mattress at a great price. JLM

Just want to say that customer service is TOPS! After experiencing lighting damage to our airbed pump, my insurance company required a letter from the manufacturer concerning the irrepairability of the unit. I contacted Richard at Nationwide Mattress and he immediately called the manufacturer and expedited the request. Within minutes after our conversation a letter was in my email inbox ready to be printed. Matter immediately resolved! What a pleasure! Thanks again Richard!

I ordered a Celenia mattress from Nationwide in December 2004. Richard T. was very knowledgable and courteous. I found him to be very helpful in selecting a mattress as he took the time to work with me, as though he were working for me rather than Nationwide Mattress. I told him this was a Christmas surprise for my wife and he busted his hump to get it out that day. It took 5 days to arrive at my house in Maryland. It was the correct order with nothing missing and everything worked! The mattress feels like a dream. It was a snap to set up. I needed no special accessories or linens. My wife likes it as well. I highly recommend Nationwide Mattress.

Although we've sold a car online through eBay, this was by far our largest e-purchase to date and we are completely satisfied. Our new Celenia king-size mattress from Comfortaire is just as advertised, arrived in perfect shape, was easy to setup and provides the comfort and customization that my wife and I sought for our different firmness preferences (see our separate review of the mattress). While delivery was delayed due to the manufacturer's wait for air pumps to arrive from a supplier, we still received our order within the 2-3 week time frame quoted us by Richard D. at Nationwide, who was a pleasure to work with and refused to oversell or pressure us. He was also very helpful in responding to our inquiries about the pump delay and pulled some strings to move our order higher up the list and speed delivery.

My experience with Nationwide mattress began back in 2000.
I spotted their website in search for a air mattress and in comparison to the other sights they had the best bang for the buck. I was leery in making such a major purchase over the internet so I sent a e-mail to Nationwide it was immediately answered and followed up with a phone call by Richard, who put me to ease and answered all my questions. I ordered a Cal King Cerulean and the mattress was promptly delivered and was every thing it was advertised to be. We have been sleeping comfortably for 4yrs . This year our mattress developed a slow leak which can happen and I notified Richard. It was as if he were sitting by his computer waiting to help me. He promptly took care of the problem, followed it up with a phone call, and in a wink of an eye we were sleeping like babies again. I would, and do ,recommend Nationwide to any one looking for a mattress. More businesses should follow Nationwide's example in customer service.It has been a pleasure dealing with them in every respect.

I purchased my mattress about 2 years ago and it was one of the most pleasant buying experiences I have ever had. Richard D. answered all my questions and everything was delivered without a hitch. I recently had a problem with the bed (almost 2 years later)and I spoke with Richard D. again. His service was OUTSTANDING! It's the "after the sale" service that makes or breaks a company and Nationwide Mattress gets a gold star! I would highly recommend purchasing from them!!!

Took a long time for me to get around to writing this review, but wanted to make sure I was happy with my purchase. Shipping speed, courtesy, and above-all accuracy ... highest marks possible.

Shopped all the online merchants and found Nationwide to be competitive with other dealers on the king-size Cerulean mattress I was interested in. They had an online special for free Comfortaire pillows with mattress purchase. To make long story short, ended up with 2 orders on my credit card ... one with pillows, one without. A quick phone call to Richard straightened everything out before shipping to Indiana. Very courteous and didn't make me feel foolish for my mistake.

I, too, was worried about making such a large purchase with 'unknown' entities online, but have no qualms whatsoever about recommending this online merchant. It is past the 90 day free trial period, happy with comfort of mattress, AND would do it over again.

I have to say that I am amazed at how many people have commented on this Nationwidemattress Company. Other online stores and retail stores for that matter should learn from here. My husband and I bought an air mattress a few years ago and now it is time for my kids to get new beds. They don't want air controlled beds. They have been living abroad and raved about their rubber latex beds and won't sleep on anything else. I cannot tell you how thrilled my husband was to see that the nationwide company just opened up a new store and it is all latex beds! I know my kids will be thrilled and they can order when they arrive without any worries. I haven't seen any reviews but I think this store is brand new. Has anyone tried a latex foreverbeds (that is the stores web site and bed name)and if you have can you tell me about it ?

I've been very happy with my Eastern King Dual Control Celenia for the past two years. But if you're reading this you already know that ComfortAire is the best deal for sleeping on air. The next question is who do you buy from? Let me echo everyone else here & say Nationwide Mattress is the best. Ordering was easy & it arrived as promised.

Well, things happen, and after two years the air bladder on my side developed a slow leak. I contacted Richard, he asked me to test if it was the bladder or the pump (to make sure we replaced the right part). It was the bladder & when I told Richard, a new air bladder was on my doorstep in a matter of days! NO CHARGE!!! As other's here have said, it's the service that makes Nationwide Mattress stand head and sholders above the rest!!

You know you want a ComfortAire - Now you know where to buy it from!

--Pete
 

Richard at nationwidemattress.com (NWM) (as well as the owner) is a stand up, A-1 business person! PERIOD! Without going into the boring details I had purchased 2 mattresses from NWM and I had some problems with my selection. He assured me that the manufacturer and his company would give me a full refund had I not been completely satisfied. After several attempts by the manufacturer to correct the issue as well as giving me some personal calls, we both came to the conclusion that this system was not going to work for my situation. They sent pre-paid return tags and within 1 week of their arrival/return I had a refund check in my hand signed by the owner of NWM (and it cleared the bank!) I wish this would have worked out because this is the type of company and people I would have no problem earning a buck from me!

I even tried to recruit Richard into real estate because we need his ethics in this industry. Maybe we will cross paths in the future, Richard(s)...

Sincerley,

BJM LA, CA
 

Just posted a review on the Celenia but really wanted to post about Nationwidemattress.com. We decided to return our mattress after about a month and had worked with Richard. He was helpful throughout the process and pleasant to work with.
He advised us to be sure the mattress was clean and sent instructions on how to return it and we had no issues at all. Received the check last week for the full purchase price.
Thanks for standing behind your product!

I just wanted to take a moment to tell the shopping world how incredibly satisfied I am, not only with my new bed (Cerulean Queen HP), but with the outstanding service I received.

Richard D. was my sales consultant and he was very knowledgeable and friendly. In fact, it was his positive attitude that convinced me to purchase from Nationwide Mattress.

The order was shipped two days after it was received by the factory and two days after that I began enjoying the most restful sleep I've had in years.

Thank you, Nationwide Mattress, for everything. They've got it all: great products, the best prices and wonderful service. I would recommend this company to anyone considering a Comfortaire.

After shopping around for a mattress we eventually decided on the Comfortaire. We wanted a mattress that would allow us to adjust the firmness on each side, and our current innerspring mattress was sagging dramatically and causing me back pain daily, and I'm in my 20s. The Comfortaire was much cheaper than the Select Comfort mattress and had many great reviews. We decided on that one, and went with NationwideMattress who had a good price and excellent service. They give you personal attention over the phone, and it seems as if we all speak to the same person, who really knows his mattresses. It arrived very quickly on the day he said it would and was not hard to set up. It comes with a great guarantee, but we didn't need to use it. We've had the bed for about 6 months and just love it. I recommend both the product and the store.

This review is not about the quality of the product - I recently relocated to London and the bed is still in the storage container so I had no chance to actually sleep on it. I want to comment the excellent service that I received from the sales rep, Richard. He organized and pushed to get my rush order through which was filled in a week's time. I really had my doubts that the company will be able to deliver such a last minute order but I take my hat off for Richard - he listened, understood, followed through and it came the day before my belongings were picked up by the moving company.

Sincerely,

Dmitry Matrosov

I spent a lot of money over the years trying to find the perfect mattress for my wife. She was injured in a car accident and was unable to find anything with any sort of comfort or support. Then while searching the web i came across Nationwidemattress.com and my wife and life have changed for the better. The mattress adjusts for both of us so while I like soft she needs hard....we are both able to have good night sleep. The pricing was phenominal compared to the other national brands and the knowledge of the customer service reps were second to none. I got my bed paid for and delivered all in 4-5 days. Thank you for everything Nationwidemattress.com

I was very impressed by all the positive experiences people reported after doing business with Nationwide Mattress and Richard. So after doing my research and deciding he also had the best deal on what sounded like the best mattress, I decided to order the King Sized Cerulean. It arrived as promised and we found the set up to be quite easy, though it does take two people. Richard encouraged us to use our existing foundation as the base with a plywood overlay and it worked just fine. It only took us two nights to each find our personal comfort level and since then have had little need of the pump, however, if you do want to adjust the firmness, it only takes a few seconds so any noise is no big deal. Anyway, I promised Richard I would give a positive report if he and his company lived up to their promises, so here it is! Go for it, you can't go wrong with this company or this bed.

Easy, helpful web site and immediate email confirmation. I was happy and comfortable with the entire order process. Delivery of the mattress was on time and in good condition (but the optional foundation cover was back ordered). I found that with a dust ruffle I didn't need the foundation cover and just spoke with Richard D. to arrange it's return. I couldn't have been better treated.

My husband being the kind of guy who relentlessly pursues the best deal, we ended up buying our beds (3) through Nationwide Mattress. Our customer service rep was Richard. He is not only knowledgeable, but very courteous and quick to respond to any questions or problems. One of the beds we bought was a return and we felt the side foam piece wasn't quite right. Upon describing our concerns, Richard immediately sent out replacement side pieces, no questions asked. The customer service within this company is excellent, the order was accurate and they were delivered when promised. We are very pleased with our beds, and also very pleased with the company's representatives. We highly recommend both the product and this company for online ordering.

Everything went great. Ordered on-line and mattress arrived in approximately two weeks. Received tracking info almost immediately (within two days).

Had a little trouble setting it up, called customer care and got instant help.

Very satisfied with the whole process.

NationwideMattress.com provides top notch service, great web site, quick and responsive phone service, along with the Best prices!! Nationwide and Comfortaire are the top team in our books. Their air mattress (Cerulean) and prices can't be matched by Select Comfort(our other mattress)or other on-line dealers. Richard at Nationwide not only was prompt, direct, responsive,and courteous but went above and beyond to help us solve a similar problem on both our air mattresses. Nationwide and Comfortaire back-up their great product with superior service.

Buy with confidence at Nationwide Mattress. I contacted Richard to let him know that I wasn't completely satisfied with the bed (King Cerulean HP) and that I wanted to return it. He promptly replied with a return authorization number and instructions. After a few more weeks, when it was convenient for me, I returned the bed. I dropped the bed off at FedEx to be shipped by ground on Monday, and I received a check for a full refund by the end of the week.

I didn't get very far. They advertise that they are open until 1AM CST. I tried to call at 6:45PM CST, and found out that this is not true. There is an answering service, but as he said, "no, it's not really true that they are there until 1AM..."

We spent about a month shopping for airbeds. We went to Select Comfort and tried some on the show room and visited many online places but when we read all the positive reviews about Nationwide we decided to call them. Richard was very helpful, not at all pushy. He answered all our questions to our satisfaction and we placed our order. We received our bed earlier than expected. It was very easy setting up, about 45 minutes from box to completion. We have been sleeping on air for a week now and love it! No more pressure points. My husband can have the firm mattress that he likes and I can sleep on a cloud, just the way I like it. We like the warranty and the quality of the Comfortaire. We feel we made a very wise choice with the Cerulean by Comfortaire and Nationwide Mattress.

I placed my order online with Nationwide mattress and had my confirmation receipt back to me within an hour or so. Within a few days, I received notice that the item had shipped and I had it that very same day. I had some initial confusion with the operation of the pump on the Cerulean, but Richard and Nationwide Mattress was extremely helpful in sorting it all out. Unfortunately, I did not like the mattress and had to return it. It was a very easy process and, as promised, Nationwide Mattress sent me a refund within 24 hours after receiving my mattress. This is a very good company to mail order from and if you have any qualms about doing so, they are not necessary. Great service.